When you call, we will arrange a free consultation. We will discuss the dates you need us and the type of animals you have. We will answer any questions and address any concerns you might have. If you decide to use us, we will complete a contract that defines our services and procedures in depth. Everything will be explained to you in order to eliminate any possible misunderstandings. We have some basic questions to ask about your pet's habits and routines. This will enable us to customize a care plan based around YOUR needs. We believe that no two households or pets are alike. We believe that no two households or pets are alike.